| Service
Spectrum : |
| We provide services that are
unparalleled in the economy hotel segment of the hospitality industry. We pay
optimum heed that the services are executed promptly without any unnecessary delay.
Often economy hotels are characterized with a limited range of services but our
attentive and personalize service include the following wide variety of services:
|
| |
| Room Service: |
| We
provide room service to every guest irrespective of whatever room he has booked.
Just on a intercom call to the number provided, room service in terms of food
or any other material is readily available. |
| |
| In-House
Laundry: |
| A hygienic wash and steam-ironing
facility for any type of clothes is provided in our state-of-the-art in-house
laundry. Dry-cleaning option within two hours is also included in our laundry
service. |
| |
| Reception
Facility: |
| New Bengal Hotel Mumbai has a
well-attentive reception at the entrance of our hotel. They are functional for
24 hours at your service and offer booking on phone and give you exact information
about the availability of rooms. |
| |
| Pick-up
Facility: |
| We also provide efficient pick-up
facility from airports, station or bus stands. So don't be scared if you are traveling
alone or new to the place. Do let us know the place and time of arrival; we will
keep ourselves updated about any changes in the scheduled time and arrange for
your safe arrival at our hotel. |
| |
| Telephone
and Fax Facility: |
| We have telephone facility
for our guests within our hotel premise that is available round the clock. Local,
STD, ISD call service, as well as Fax Machine is readily available to make your
stay pleasurable and be connected to what ever place you may want to. |
| |
| Internet
Facility: |
| Broad band service also forms an
integral facility that is included over the recent years. It is to make your stay
easy-going with out causing any hamper to your regular work. Entertain yourself
or stay connected is the purpose we strive to serve. |
| |
| Other
Value-Added Services : |
| Site Tour |
| We
make appropriate arrangements for tourists who intend to visit different sites
in Mumbai and experience its beauty. Reservation of seats in reliable and luxurious
tourists bus is executed by us. |
| |
| Car
Rental |
| Our special travel counter provides
active assistance in planning and rent out cars for any journey to be undertaken
by our guests. |
| |
| Reservation |
| Information
regarding any long route journey by train, or plane which needs prior reservation
if informed before hand is arranged by our travel department. Even short notice
reservation requirement is fulfilled on extra payment. |
| |
| Postal
Service |
| Postal Service also forms a part of
our value-added package. Normal post, courier service and speed post facility
is also offered in tie up with the postal department and other courier and speed
post agencies. |
| |
| Secretarial
Assistance |
| We are also competent enough to
provide secretarial assistance to our guests on business tours. Any kind of secretarial
jobs like typing, letters, maintain files, help in meetings and attend business
calls etc is done by special staff appointed by the hotel administration for the
purpose. |
| |
